← Back to homeCancellation & refund policy
Please review the terms below before confirming your booking. These terms apply to every reservation made through Barefoot Scuba.
- 1Cancellations received 30 or more days before scheduled arrival — 95% refund.
- 2Cancellations less than 30 days in advance of arrival — no refund.
- 3No refund for cancellations on bookings between 15th December and 5th January.
- 4No refunds for unused nights or early check-out.
- 5Cancellations outside the cancellation policy will attract a 5% cancellation penalty.
- 6No refunds will be offered on Government Ferry, Makruzz or other private ferry tickets if already purchased.
- 7For payments made via Credit Card, a 5% gateway charge is deducted from any refund due before remittance.
- 8For international bank accounts, any bank charges are to be borne by the guest. We will remit the refund amount as per this policy.
To request a cancellation, reply to your booking confirmation email or message us on WhatsApp with your booking reference. Refunds are processed within 7–10 working days from the date of cancellation approval.